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Reducing Delivery Times during Federal Emergencies – National Resource Coordination Center (NRCC) Parking Bot
Reducing Delivery Times during Federal Emergencies – National Resource Coordination Center (NRCC) Parking Bot

Supporting Executive Orders 14179 – Removing Barriers to American Leadership in Artificial Intelligence and 14158

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Written by Eric Adolphe
Updated over 2 months ago

February 27, 2024

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Executive Summary

FEMA’s NRCC parking space management automation enhances disaster deployment efficiency by streamlining assignments. It ensures timely notifications for assignments, reassignments, and revocations while maintaining detailed audit logs. The automation incorporates modular components for accuracy, secure interactions, and robust error handling. Email notifications and logging and other features were aligned with real-world operational demands, seamlessly integrating with FEMA’s disaster management processes.

Challenge: The NRCC faced inefficiencies in managing parking space assignments during disaster deployments, leading to delays and potential operational disruptions.

Solution: FEMA developed the NRCC Parking Bot which automates the parking space reservation process and optimizes assignment and management during disaster deployments. The bot prioritizes users based on specific criteria, automates notifications for assignments, reassignments, and revocations, and maintains detailed audit logs, ensuring efficiency, transparency, and accountability within OCIO.

Systems Used in Automation: SharePoint, Excel, Outlook.

Advantages:

  • 3 Minutes Manual Processing Time Per Request Reduced to 20 Seconds Automation Processing Time Per Request

  • 5,980+ Hours Total Annual Time Savings, an an 89% Increase in Efficiency

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