Business Transformation at the US Bureau of Census | Forward Edge Ai, Inc. Help Center

January 01, 2024

US Census Bureau Phase III SBIR: Electronic Medical Mobile Application (EMMA)

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During the Decennial Census, the U.S Census Bureau fields up to 500,000

field workers nationwide to collect household and demographic information by canvassing assigned areas, documenting, and reporting the results they find. The field work of Census Employees at times can have unfortunate circumstances, resulting in injury or property damage.

Reporting an incident and filing a workers compensation claim, or personal property and tort claim is a labor intensive and bureaucratic process taking an average of 72 hours just to complete the paperwork. The information also must be shared within the Bureau’s three internal offices including the General Counsel’s office, and externally with the Department of Labor and the employee’s medical professionals.

Restrictions based on Title 13 and Health Information Portability and Accountability Act (HIPPA) data, add additional layers of complexity. For a Census Bureau employee, a day collecting household and demographic information at times can have unfortunate circumstances, resulting in injury or property damage.

Leveraging RPA, and ChatGPT to automate repetitive processes related to claims filings, EMMA uses Automation Anywhere Bots to perform tasks, parse, trigger error-free responses, and reduce the time to complete a claims form from 72 hours to minutes. Also, employing Microsoft Teams, Power Automate, and Virtual Assistants reduces the burden on the “Are You Hurt?” hotline enables faster support and response for Census employees while reducing the burden of various department staff.

See the Final Outcome: Contractor Performance Assessment Reporting

Key Objectives

Customer Experience: Providing real time support and reporting for emergency incidents
Operational processes: Leveraging AI to automatically estimate damage and incident occurrences.
Data Governance: Supports a smart contracts feature of Blockchain/DLT to enforce rules for information sharing that eliminates the potential for accidental disclosure
Data Access and Retrieval: AI/ML allows users to retrieve specific data points and reports

Forward Edge-AI Business Information:

Capabilities Statement Here

UEI Number

KRCZZNY5WPZ8

DUNS Number

117079759

CAGE Code

8bxh2

Restrictions on use of Forward Edge-AI Information on Bid and Proposals

SBIR DATA RIGHTS:

Contract Numbers: AN 1938135, AN 2028451

Contractor Name: Forward Edge-AI, Inc.

Contractor Address: 10108 Carter Canyon, San Antonio, TX 78255

Expiration of SBIR Data: 01 December 2041

Protection Period: 20 years from award of contract on 01 December 2021

The Government's rights to use, modify, reproduce, release, perform, display, or disclose technical data or computer software marked with this legend are restricted during the period shown as provided in paragraph (b)(5) of the Rights In Other Than Commercial Technical Data and Computer Software–Small Business Innovation Research (SBIR) Program clause contained in the above identified contract. After the expiration date shown above, the Government has perpetual government purpose rights as provided in paragraph (b)(5) of that clause. Any reproduction of technical data, computer software, or portions thereof marked with this legend must also reproduce the markings.