February 5th, 2026
To streamline support and improve efficiency, we’ve created a dedicated helpdesk for all Cassian support needs, similar to the process we use for Isidore.
What You Need to Know
All Cassian-related requests should be submitted through the Cassian Helpdesk, including:
Support Requests: Report issues or request technical assistance
Information Requests: Ask questions or request documentation
Feature Suggestions: Submit ideas so they can be reviewed and tracked
How It Works
You can submit a ticket in either of the following ways:
By email: [email protected]
By portal: Cassian Helpdesk
Important
To ensure consistency and prevent requests from being missed, all Cassian requests must be routed through the Cassian Helpdesk.